ALERT * * * Important Update for iLab Users * * *
Migration Status: The support system migration has been paused. As of now, we do not have an exact date for when the migration will continue and timing is still to be determined. We will provide updates here as soon as possible.
The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Agilent Employees: sign in using Agilent SSO credentials
The University of Arkansas for Medical Sciences (UAMS) supports a wide range of shared resources and core facilities designed to advance basic, clinical and translational research. Core facilities are pay-per-use research laboratories or analytical services, which allow investigators access to technologies and services they do not have available in their own laboratories.
| Core Name | Primary Contact | Phone Number/Ext | |
|---|---|---|---|
| BIRC | Jan Hollenberg | JAHollenberg@uams.edu | (501) 526-8321 |
| Bioanalytical Core | Ping-Ching Hsu | PHsu@uams.edu | |
| Bone Imaging Core | Stuart Berryhill | BerryhillStuartB@uams.edu | 501-686-6294 |
| Comprehensive Informatics Resource Core (CIRC) | Robin Rogers | RogersRobinM@uams.edu | (501)603-1764 |
| DNA Damage and Toxicology | Alexei Basnakian | BasnakianAlexeiG@uams.edu | |
| Experimental Pathology Core | Dr. Behjatolah Karbassi | Karbassi@uams.edu | 501-526-7874 |
| Experimental Radiation Core | Ashley Lavender | AALavender@uams.edu | |
| Genetic Models Core | Charles O'Brien | caobrien@uams.edu | 501-686-5607 |
| Genomics Core Laboratory | Donald Johann | DJJohann@uams.edu | |
| Histology, Biomechanics, and Human Tissue Core | Hong Wu | Hwu2@uams.edu | 501-626-6294 |
| IDeA National Resource for Quantitative Proteomics (IDeAproteomics@uams.edu) | Alan Tackett | ajtackett@uams.edu | (501) 686-8152 |
| The Flow Cytometry Core Facility | Andrea Harris | aharris@uams.edu | |
| UAMS DNA and Next Generation Sequencing Core Facility | Simranjit Singh | SSingh@uams.edu | 479-966-1144 |
| UAMS Digital Microscopy Core Laboratory | Jeff Kamykowski | jakamykowski@uams.edu | 501-526-7290 |
| UAMS Ultrasound Imaging Core | Marjan Boerma | mboerma@uams.edu |